A marble portrait head of Alexander the Great with his head tilted to one side, at the Istanbul Archaeology Museums

Neck pain treatment for the stiffness that keeps coming back.

Stiff turning your head, tight at the base of the skull after a day at the screen, or waking up with it locked? We find what is driving it, then build your neck and upper back up to take your day.

Need a scan or a doctor? You leave with written findings and where to go next.

★★★★★ Rated 5.0 from 145+ reviews907 appointmentsISRM Level 5 Soft Tissue Therapist
White marble slab carved with an ancient Greek inscription

What clients with neck pain say.

Rated 5.0 from 145+ reviews.

★★★★★Google review
“Helped with neck pain on the 1st visit”
George Hooper, Google review · October 2026
★★★★★Google review
“Absolutely excellent therapist. I arrived with horribly tight and tense shoulders and neck and after a thorough consultation I got a thoughtful and bespoke treatment addressing the issues I raised and more I didn’t know were there. Alexander was very professional and polite and clearly knows what he is doing. I will be back!”
Marie-Claire Strawbridge, Google review · April 2026

Does this sound like your neck?

1

Stiff or sore when you turn your head to check over your shoulder

2

Tight at the base of the skull after hours at a screen or on your phone

3

Pain that spreads into the top of the shoulder or between the shoulder blades

4

Headaches that seem to start at the back of the neck

5

Waking up with a stiff neck more than once

Two or more? Book the assessment and we will find what is driving it. Book your assessment

Why massage and stretching have not fixed it.

Most neck pain is not a sign of damage. It is the muscles and joints of the neck and upper back being asked to hold one position for longer than they can: at a desk, on a phone, in the car, often on top of poor sleep and a busy week. A massage eases it for a day or two. Stretching feels good, then the tightness returns. What changes it is finding what keeps loading your neck and building the neck and upper back up, with someone checking it is working. That is what the programme is for.

The Achilles Method: one practitioner, three phases.

1

Assessment

We find what is driving the pain, checking the neck, the upper back and the shoulders.

2

Tension Release

Hands-on treatment to settle the neck, the base of the skull and the upper back.

3

Strength Rebuild

A strength plan written for you, so your neck and upper back can hold your day again.

Your plan is explained in the room and given to you in writing.

Prices: two ways to start.

START WITH THE ASSESSMENT

£129

Blueprint Assessment · 75 minutes

  • ✓Find out what is driving it
  • ✓Written findings and a plan
  • ✓Go ahead with the programme and the £129 comes off
Book your assessment
Best value

The Neck Pain Programme

£765

8 sessions

  • ✓Starts with the Blueprint Assessment
  • ✓Saves £99 against the same sessions one by one
  • ✓The same practitioner at every session
Start the programme
✓

If the assessment shows the programme is not right for you, everything except the assessment is refunded.

Changed your mind? Cancel within 14 days of booking and pay only for the sessions you have used.

Payment options, session validity and receipts+
  • Book the full programme online and your first session is the Blueprint Assessment.
  • Already had the Blueprint Assessment? Your seven remaining sessions are £636, in full or in two payments of £318.
  • Started session by session? Switch to the programme within 14 days of the Blueprint Assessment and every session you have paid for counts towards it.
  • Sessions are valid for 4 months from your first session.
  • Written notes and home exercises between visits.
  • A full receipt and paid invoice for every session, so you can claim it back if your policy covers treatment.

Find us in London.

Both clinics sit a short walk from the station. Open the map to check your route, or tap through for directions.

Kings Cross

Get directions

260 Pentonville Road, London N1 9JY

3 minutes from Kings Cross St Pancras

40 Rosslyn Hill, London NW3 1NH

6 minutes from Hampstead station

Alexander Khang, ISRM Level 5 Soft Tissue Therapist, at Achilles Clinic

The same person, every session.

From your assessment to your last session, you see the same practitioner: Alexander Khang, an ISRM Level 5 Soft Tissue Therapist, at Kings Cross or Hampstead. He is not a registered physiotherapist. If your case needs a doctor or a registered clinician, he will tell you and refer you.

907

appointments

710

clients

5.0

from 145+ reviews

Kings Cross 260 Pentonville Road, 3 minutes' walk from Kings Cross St Pancras
Hampstead 40 Rosslyn Hill, 6 minutes' walk from Hampstead station

Questions before you book.

Neck pain after an accident or a fall, or with dizziness, double vision or slurred speech? Go to A&E or call 999. The same applies if you have numbness or weakness in your face, arms or legs, difficulty swallowing, or you have collapsed. If you have had cancer and the neck pain is worse at night, see your GP first.

About the programme

Can I book the whole programme now?+

Yes. Book it online and your first session is the Blueprint Assessment. If the assessment shows the programme is not right for you, we refund everything except the assessment. You can also cancel within 14 days of booking and pay only for the sessions you have used. Prefer to meet first? Book the Blueprint Assessment on its own, and if you go ahead the £129 comes off the programme.

Do I have to stop training?+

Usually not. We agree what your neck can handle at your assessment and adjust your training around it, so you keep moving while it settles.

How many sessions will I need?+

The programme is 8 sessions. Your assessment sets the plan for your neck, and you leave with the plan to carry on.

My neck pain started after a car accident. Can you help?+

Once a doctor has checked you after the accident, yes. Whiplash is an injury, so it starts with The Cornerstone assessment on our rehabilitation track rather than this programme. If you have already booked this programme, we move you across and settle the difference.

What if it is not working?+

If it is not moving, the plan changes, or we refer you on.

Is Alexander a physiotherapist?+

No. Physiotherapist is a protected title for HCPC registered clinicians, and Alexander is not registered, so we never use it. Here is what you get instead.

Alexander is an ISRM Level 5 Soft Tissue Therapist with 6+ years of MSK rehabilitation and 5+ years of strength coaching. He has treated 710 clients across 907 appointments, and coached 109 clients through strength training. Achilles is also the Official Soft Tissue and Recovery Partner of Old Streetonians RFC.

You see him at every session, from the assessment to the last one. If your assessment points to something that needs a registered clinician, a doctor or a scan, he tells you and refers you on.

Can I claim on health insurance?+

We do not work with private medical insurers. We provide a full receipt and a paid invoice for every session, so if your policy or health cash plan reimburses treatment, you can claim it back yourself.

About neck pain

What is causing my neck pain?+

Most often it is the muscles and joints of the neck and upper back holding one position for too long, at a desk, on a phone or while driving, with stress and poor sleep adding to it. Sometimes the upper back or the shoulders are part of the problem. Your assessment tells us which applies to you before a single exercise is set.

Is it my posture or my pillow?+

There is no single correct posture and no perfect pillow. Holding one position for hours is the bigger problem. Changing position often and building strength in the neck and upper back helps more than a new chair or a new pillow.

Can my headaches come from my neck?+

Some do. A headache that starts at the back of the neck and comes with neck stiffness can be linked to it, and the assessment checks for that. A new, sudden or severe headache, or one with dizziness or changes to your vision or speech, needs a doctor first.

I get pins and needles down my arm. Should I come in?+

That can mean an irritated nerve in the neck, and we check for it at your assessment. If you also have weakness in the arm or hand, or symptoms in both arms, see your GP first, and we will tell you if you need to.

Is it my neck or my shoulder?+

Often both. Pain across the top of the shoulder can come from the neck, and a stiff upper back can load both. The assessment checks all three. If your pain is mainly in the shoulder joint itself, our shoulder pain page is the better fit.

Do I need a scan first?+

Usually not. Neck scans often show changes that are just as common in people with no neck pain. Imaging helps after an accident or a fall, when there are nerve symptoms that are getting worse, or when progress stalls, and we will tell you if yours is one of those.

Who do you see?+

Desk workers around Kings Cross, people who drive or travel for work, swimmers, climbers and lifters, and anyone whose neck stiffness keeps coming back. We see clients at both clinics, in Kings Cross and in Hampstead, and the assessment and the programme are the same at each.

When does neck pain need a doctor?+

Go to A&E or call 999 if neck pain follows a major accident, a fall or a serious sports injury, or comes with dizziness, double vision, slurred speech, difficulty swallowing, numbness or weakness in your face, arms or legs, or a collapse.

See your GP first if you feel unwell or feverish, have lost weight without trying, have had cancer and the pain is worse at night, or have weakness in an arm or symptoms in both arms. We screen for all of these at your assessment and refer you on if your case needs it.

Hands-on neck treatment in the treatment room at Achilles Clinic

Start with the assessment.

75 minutes. Written findings. £129, taken off the programme if you go ahead.